Indonesia in Freedom, would like to inform you of the measures implemented to protect your personal data and your privacy in accordance with the legislation in force and more particularly to the provisions of the amended law of 6 January 1978 “Computing and Freedom”, of the European Regulation 2016/679 as well as the recommendations issued by the CNIL (hereinafter “the legislation in force”).
In application of the Legislation in force you have a right of access, opposition, rectification, deletion and the limitation of the treatments on the personal data concerning you. You also have a right to set guidelines on the fate of your personal data after your death. These rights can be exercised by mail to the following address: PT. KARANG BALI ASLI TUR, Customer Relations Service, Jl. Trengguli I No.14 Tembau Denpasar – Bali Indonesia, enclosing with your request a copy of your identity document (which will not be retained and may be either destroyed, either returned to you at your convenience). For security reasons, your right to the portability of your personal data may only be exercised in our premises in your presence and upon presentation of a valid proof of identity.
As the person in charge of the treatment of your personal data, we wish to answer your concerns about the confidentiality of the information that you transmit to us by all modes of communication notably: site (s) published and exploited by us, cat, telephone communications, Appointment in an agency with our advisors (hereinafter “Communication Channels”) to offer you our products and services.
We may obtain information about you from other sources. For example, we may solicit a third-party vendor or collector to provide us with additional information about our existing customers (adding data or “data appending”), including information from your profile or publications on a social network. third.
We may also collect information from your profile on a third-party social network (such as Facebook) if you allow the third-party social network to share them with us or you make them publicly available. This information can be general information about your account (for example, name, email address, profile picture, gender, date of birth, current city, username, friend list, etc.) and any other information or activity that you allow the third-party social network to share with us or you upload publicly to your profile. For example, we may receive your social media information (or part of it) when you download or interact with one of our applications on a social networking site (such as Facebook).
When you provide us with your personal data, you authorize us to use it, analyze it, keep it and, if necessary, transmit it to our partners when the processing of your requests requires it. By providing us with personal data via the Communication Channels, you accept this policy. Our policy is subject to change in order to take into account changes in the current legislation regarding personal data. We will keep you informed of any changes made.
1. Personal data that is transmitted to us
a. Data about your personal information
This is information about you as a natural or legal person that you have voluntarily communicated through the various channels of communication and which are essential to the design and the realization of your trip (such as your name, first name, etc.) , email address, telephone number, postal address, date of birth …).
We inform you that the information that must be provided to us is indicated visibly by an asterisk on our Site. Information not marked with an asterisk is optional. For any contact on your behalf, by telephone or agency, your advisor gives you the essential information he needs.
This information is essential to the processing of your travel claims, which unfortunately can not be processed in the absence of this information.
b. Data on third party personal information
As part of your quote request and after your registration, you have the opportunity to enter the details of one or more other people (other participants in the trip or people who participated in a gift list or for other events (union, birthday ….), person to prevent in case of emergency …).
In this case, we will only use the data of the other people who have been informed in order to ensure the processing of a quote request and subsequently of a registration. If we wish to use the data of other persons informed for a purpose other than those mentioned above, we will ask for their prior consent.
Therefore, you guarantee us that the other people whose data you provide are informed of this transmission concerning them and accept it.
We will inform the persons whose personal data we have indirectly collected, of their rights under this policy, when we first communicate to them by email and including all the information necessary for the organization of their trip.
The different Communication Channels are, in principle, not intended for use by minors without permission from their parents or legal guardian. A minor of at least 16 years can request a quote for the organization of a trip and provide the personal data necessary for this purpose. We will endeavor to check the information given and the technological means available the age of the minor. Under no circumstances may the minor finalize, validate and pay for the trip without the consent of the person having parental authority.
We make reasonable efforts to verify that consent is given or authorized by the person having parental authority over the minor, taking into account the available technological means.
d. Sensitive data
We collect particular category data such as health data (disability, allergy or special conditions) and indirectly know the religion, beliefs or personal convictions of the people concerned, although this collection is never direct. and only by deduction (case of diet). These data are only collected for the purposes of the organization of the transport and / or travel of the person concerned and will not be used in any other way.
2. Data relating to your browsing on the Site (cookies)
When browsing our website, temporary cookies may be stored on your computer.
A. What is a cookie ?
A “cookie” or plotter is a text file that allows us to identify the device in which it is registered during the period of validity or registration of the cookie.
During your browsing on the Site, we can save, in a dedicated space of the hard disk of your device (computer, tablet or smartphone), one or more “cookie” through the internet browser that you use and according the settings you have selected on this one for cookies.
This information includes:
The type of internet browser you use
The type of system and operating device that you use to access the service;
The domain name of your internet service provider
The web page from which you come;
Country of residence and your language
The pages and options that you visit and access on our Sites.
During your first visit to our Site, as soon as we consider placing a cookie on your device, an information banner will appear at the bottom of the page. By continuing your navigation on the Site after clicking on “I accept”, you expressly consent that we may place cookies on your device (cookies related to the operations relating to targeted advertising, certain cookies measuring audience , social network cookies generated in particular by their share buttons when they collect personal data). If you continue browsing the site, cookies may be placed on your computer. The banner will remain displayed until you continue browsing, that is, as long as you have not visited another page of the Site or clicked on any item on the Site. If you do not wish to accept all or some of the cookies, we recommend that you click on the “Learn More” link on the banner, and follow the detailed instructions that allow you to manage cookies via your browser settings.
Cookies do not generate or transmit computer viruses that could infect your device, they are only readable and recognizable by their issuer.
You have the option of changing the cookie settings at any time. You will find below information about cookies and the different ways to manage the settings related to cookies on your browser.
The period of validity of the consent to the deposit of Cookies is 13 months. At the end of this period, we will seek your consent again.
If you would like to know more about cookies and their use, you can consult the file of the National Commission of Computing and Freedoms at the following address: www.cnil.fr , heading “Cookies: the tools to master them” “.
b. Cookies on the Site
We may use the following types of cookies (banner at the bottom of the page):
Session Management Cookies
Audience measurement cookies (statistical cookies)
Cookies required for some optional features
Cookies related to targeted advertising
Cookies of social networks generated in particular by their share buttons when they collect personal data
Session management cookies are essential for the proper functioning of the Site. Refusing them may cause a slowdown and / or a dysfunction of the Site.
By analyzing how you use the Site, we can offer you better navigation in order to respond appropriately to your expectations and also identify any problems you encounter in order to provide quick solutions.
You have the option to simply oppose cookies through the procedures detailed in c) below.
c. Your choices regarding cookies
We inform you that disabling cookies for sessions or features may have the effect of preventing access to the Site. As such, we will not be held responsible in case of degraded operation of our services related to the settings you have chosen.
Each internet browser offers different configuration modes for managing cookies. In general, they are described in the help menu of each browser. If you use a different browser type or version from the list below, we invite you to consult the “Help” menu of your browser.
You are using Safari 5.0 (on computer):
Choose Safari> Preferences and click on “Security”;
In the “Accept cookies” section, indicate if and when Safari must accept cookies from websites;
For an explanation of the options available to you, click on the “? “.
If you have set the systematic blocking of cookies on Safari, you may have to temporarily accept cookies to open a page. Repeat the above steps, selecting “Always”. When you are done with the page, turn off the cookies again and delete the cookies from the page.
For more information, please visit: http://support.apple.com/kb/ht1677?viewlocale=en_US
You use Safari on iOS (tablets and smartphones):
Open the “Settings” application and choose “Safari”;
In the section “Confidentiality” go to “Accept cookies”;
Set your privacy settings.
For more information, please visit: http://support.apple.com/kb/ht1677?viewlocale=en_US
You use Google Chrome:
Choose the “Settings” menu;
Click on “Show Advanced Settings” and go to the “Privacy” section;
Click on “Content Settings”;
Select “Block cookies and data from third party sites” to block cookies.
For more information, please visit: https://support.google.com/chrome/answer/95647?hl=en
You are using Mozilla Firefox:
Click on “Menu” then “Options”;
Select the “Privacy” icon
In the History box, for the “Retention rules” option, select “Use custom settings for history”;
Check the “Accept cookies” box to enable cookies, or uncheck it to disable them. If you encounter difficulties with cookies, make sure that the option “Accept third-party cookies” is not set to “Never”.
Choose the cookie retention time by choosing between the 3 options (a), (b) or (c) below:
(a) “their expiry”: Each cookie will be deleted on its expiry date, date fixed by the site issuing the cookie.
(b) “shutting down Firefox”: Cookies saved on your computer will be deleted when you close the Firefox browser window.
(c) “Ask Me Every Time”: A warning will be displayed each time a website wishes to register a cookie, asking you whether you accept this registration or not.
Click OK to close the “Options” window and confirm your choices.
For more information, please visit: https://support.mozilla.org/en/products/firefox/privacy-and-security/cookies
You are using Internet Explorer 8.0 and up:
Go to the “Tools” menu, then select “Internet Option”;
Click on the “Privacy” tab;
Select the desired privacy level with the cursor: up to “Block all cookies” to block all cookies, or down to “Accept all cookies” to accept all cookies.
For more information, please visit: http://windows.microsoft.com/en-us/internet-explorer/delete-manage-cookies
You use Opera:
Go to the “File” menu and select “Preferences”;
Click on the “Privacy” icon
Set the privacy settings that you want to apply.
You use Android:
Tap the key at the top right;
Select “Settings” then “Privacy & Security”;
Set the privacy settings that you want to apply.
You use Dolphin on Android:
Go to the menu and select “More” then “Settings”;
Select “Privacy” then “Security”;
Set the privacy settings you want to apply in the “Cookies” menu
3. For what purposes are your data collected?
a. Respond to your requests
When you come into contact with us via the various channels of communication mentioned above, the collection of your personal data may have the following purpose:
The provision of access to the Site and access to your dedicated customer area to enable you, in particular, to consult your quotes and / or any information relating to your travels;
Execution of the requests that you have made on the Site or by the other Communication Channels (reservation with our partners, establishment of your sales contract, follow-up of the realization of the services of your trip, followed by any requests on your part as part of your trip including after the return of your trip, in accordance with the statutory limitation period …);
The sending of newsletters and any other documentation (brochures in particular) that you have requested;
Answer your questions ;
Inform you of new trips or similar services that may be of interest to you;
More generally, compliance with our legal, regulatory, accounting and tax obligations;
Process requests and complaints made by or about yourself in connection with the trip.
b. Realize statistics
As part of the improvement of our services, the personal data collected about you may also have the following purpose:
The realization of statistical calculations concerning in particular the frequentation of the Site;
Conducting surveys and surveys;
Conducting studies and research to improve your experience with us.
c. To solicit you on the occasion of marketing operations
Your data may also be used for commercial purposes:
Management of any registration and unsubscription to newsletters at your request;
Communication of information about our brand and our partners: news, products and services, commercial prospecting and personalized offers.
4. How and for how long?
a. Securing your data
As the person responsible for the processing of your personal data, we implement all the technical and organizational measures necessary to respect the protection of your personal data: access control, backups, traceability, security of premises, protection measures and standby to limit the amount of data processed with regard to the purposes pursued.
b. Shelf life of your data
We store this information for a proportionate period of time, necessary for the purpose for which we process it and in any event for the period necessary to fulfill a legal or regulatory obligation. The data are kept for a duration that does not exceed the duration necessary for the following purposes:
Newsletter: your data will be kept as long as your subscription is active. You can terminate it at any time and unsubscribe by clicking on the link that will be shown to you.
Quotation of travel services, registration and realization of travel services: the data necessary to process your request will be kept for the duration necessary for the establishment of a quote or a contract and for the duration of your trip in accordance with the applicable legislation and in any event for the duration necessary to meet a legal or regulatory obligation.
Commercial offers: your data will be kept as long as you agree to receive our commercial offers. You can refuse them at any time and unsubscribe by clicking on the link that will be indicated.
Statistics and surveys: your data will be kept for as long as it is necessary to establish reliable statistics and the processing of surveys conducted with you, with your agreement.
In any case, in the absence of contact from you for a period of five years, your personal data will be archived for another five years before their final deletion or anonymisation.
5. For which recipients?
a. We and our partners
We would like to inform you that in order to allow the fulfillment of the purposes mentioned in point III above, your data may be stored, processed and transferred to our subsidiaries and / or partners, in particular to suppliers of reserved services (hoteliers , carriers …) or technical service providers (IT, hosting, email distribution, online payment service provider, etc.), which may be located outside the European Union.
Our subsidiaries and / or partners undertake to use your personal data only to perform certain tasks that are essential for the fulfillment of the purposes mentioned in point III above, in strict compliance with your rights regarding the protection of personal data and in accordance with the legislation in force.
b. Third parties not partners
We undertake not to transfer or sell personal data about you to non-partner third parties. We do not share any personal data with agencies or companies for marketing or commercial purposes.
If the law, an authority (for example the tax authorities or the CNIL) or a judge were to compel us to provide personal data about you, we undertake, as far as possible, to notify you (unless we are not allowed to do so, particularly in view of legal or judicial obligations that may fall to us).
Finally, we may buy or merge or be bought by another company or we may dispose of some or all of our assets. In such a case, your personal data may be communicated to another company, but this communication will be subject to the policy of protection of confidentiality and cookies in force.
6. How are the links on Sites referring to other sites affecting me?
We may occasionally place links on our Site linking to other websites and applications operated by third parties. These links are only present for your convenience and aim to add value to your visit. However, by including these links, we have no control over these websites and applications, which are independent of us and have separate privacy policies. When you leave our Site, be aware that our policies cease to apply. Therefore, we will not be responsible for the accuracy, timeliness, availability, reliability, copyright, legality or decency of material contained in third party websites and applications. related to our Site.
7. How can you access, update, or delete “your space” information?
To modify one or more personal data entered in your Customer Area, we invite you to contact your advisor and / or to send your request to the following email address: [email protected] .